CJ Haughey

Top Challenges of CRM Implementation (and How to Overcome Them)

CRM / August 20, 2025

Does it look like there is no end to your challenges in CRM implementation? CRM implementation challenges can prevent teams […]

CRM / October 17, 2023

The age of the customer has changed the rules of business. Companies have now shifted their focus away from products

CRM / September 25, 2023

A silo may be a great way to store grain, but applying this idea to your business can damage your

Service / May 9, 2023

The importance of customer satisfaction cannot be overstated. According to HubSpot, 93% of customers are likely to make repeat purchases

Marketing / April 24, 2023

Brand development is a journey. Unfortunately, it’s one that many marketers overlook. Without a definite brand awareness strategy, you’ll lose

CRM / August 24, 2022

In the age of digital disruption, your customer service strategy is crucial. Otherwise, your business is in danger of losing

Marketing / February 15, 2022

In terms of digitalization, the retail industry witnessed a growth of more than 10 years between just March and August

Live Chat / October 7, 2021

It doesn’t seem long ago that the idea of robots taking over the world was merely the plot of a

Marketing / December 20, 2020

You can’t put all your eggs in one basket anymore. Traditionally, business owners thought it was a smart move to

CRM / May 4, 2020

Are you struggling to connect with your customers? In the face of the coronavirus pandemic, online business competition is tougher

Marketing / April 6, 2020

When the average person encounters as many as 10,000 brand messages every day, it can seem impossible for a small

General / February 7, 2019

In modern marketing, nothing stays still for long. The rise of automation software and the benefits of customer relationship management