Service Archives

eCommerce Support Team Training – All Your Questions Answered

Ecommerce, Service / September 12, 2023

You trained your employees when you onboarded them, but that doesn’t mean their education stops there. Good employees never lose […]

Ecommerce, Service / September 11, 2023

Providing appropriate and efficient customer service begins with having the right skills. In eCommerce, as in other industries, a customer

Ecommerce, Service / September 8, 2023

This guide to eCommerce support outsourcing will provide all the information you need before finalizing your vendors and partners. We’ll

Ecommerce, Service / August 31, 2023

Customer expectations go a long way toward shaping an eCommerce business. After all, Forbes reports that 84% of companies that

Sales, Service / July 31, 2023

The primary focus of most companies when it comes to customer services lies in being reactive. They invest in phone

Service / July 3, 2023

Intercom is a customer service platform backed by AI designed to save teams more money and time. It’s received nods

Alternatives, Service / June 29, 2023

Intercom is a popular customer support software, but it has some issues. Users complain of gated features that shouldn’t be

CRM, Service / May 26, 2023

Today, your call center operations play a key role in acquiring and retaining your customers. Bad customer service will not only

Service / May 9, 2023

The importance of customer satisfaction cannot be overstated. According to HubSpot, 93% of customers are likely to make repeat purchases

When searching for customer support software for your business, Zendesk is bound to come up frequently. With over a decade-long

Service / January 31, 2023

Companies across many industries rely on vendor relationships for business growth. Vendor management is a must if you belong to

Service / January 10, 2023

At times, companies fail to retain customers despite providing high-quality products and services. The main reason is poor customer service.